SAP Technical Support Specialist

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SCALE THROUGH COMPETENCE.

SAP Technical Support Specialist

2025.11.25.

Summary

Budapest, HUN

Hybrid

Medior

Introduction

Our partner is a global creative-technology platform that empowers major brands, agencies, and studios to manage every stage of advertising—from asset creation and rights tracking to distribution across 50,000+ media endpoints in over 140 countries. 

Description

Responding to support tickets and providing L1/L2 Support to end-users● Provide application and business support to Consultants (Applications and Technical)● Maintain configuration set by consultants across all markets● Troubleshoot and resolve issues● Prepare reports● Data Management tasks● Implementing changes to crystal report layouts● Maintain knowledgebase● Delivering training to SAP Business One end-users across the globe● Proactively identify and assess risk and escalate to line manager as required● Evaluate issues and escalate to other teams where appropriate

Tasks

● Responding to support tickets and providing L1/L2 Support to end-users

● Provide application and business support to Consultants (Applications and Technical)

● Maintain configuration set by consultants across all markets

● Troubleshoot and resolve issues

● Prepare reports

● Data Management tasks

● Implementing changes to crystal report layouts

● Maintain knowledge base

● Delivering training to SAP Business One end-users across the globe

● Proactively identify and assess risk and escalate to line manager as required

● Evaluate issues and escalate to other teams where appropriate

Expectations

● Excellent communication skills

● Problem-solving abilities

● Present regular updates to UK line manager

● Embrace working In a dynamic environment and use initiative

● Work following SAP Best Practices

● Must be able to develop positive relationships with a wide variety of end-users and colleagues

● Must be a team player

● Flexibility with working hours required

Experience:

● Experience with SAP Business One - minimum 3 years

● Experience in a support/helpdesk environment (non-essential)Qualifications and Education Requirements

● SAP Business One Certified minimum 9.1 (non-essential)

● University or college degree

Preferred Skills:

● Microsoft Excel knowledge

● SQL Server Database

● 3rd Party Add-ons such as: Boyum

● Develop reports using SQL, Sharperlight and/or Crystal Reports

● Experience with the Sharperlight reporting software is advantageous

● Knowledge of SAP Business One Add-Ons such as: EFM Format Definition, DTWo Payment Intercompany

Employer's offer

  • modern environment
  • development opportunity

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SAP Technical Support Specialist

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“Looking back over more than 15 years, Swicon gets top marks from me: it has built itself into a fast-growing multinational, and all the while it has backed its people professionally across the board — it even supported my PMP certification with a proper training course.”

B. T. – Sr. Projectmanager

“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”

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Trusted by enterprise leaders across the world

HUN Budapest hybrid medior Our partner is a global creative-technology platform that empowers major brands, agencies, and studios to manage every stage of advertising—from asset creation and rights tracking to distribution across 50,000+ media endpoints in over 140 countries.  Responding to support tickets and providing L1/L2 Support to end-users● Provide application and business support to Consultants (Applications and Technical)● Maintain configuration set by consultants across all markets● Troubleshoot and resolve issues● Prepare reports● Data Management tasks● Implementing changes to crystal report layouts● Maintain knowledgebase● Delivering training to SAP Business One end-users across the globe● Proactively identify and assess risk and escalate to line manager as required● Evaluate issues and escalate to other teams where appropriate ● Responding to support tickets and providing L1/L2 Support to end-users● Provide application and business support to Consultants (Applications and Technical)● Maintain configuration set by consultants across all markets● Troubleshoot and resolve issues● Prepare reports● Data Management tasks● Implementing changes to crystal report layouts● Maintain knowledge base● Delivering training to SAP Business One end-users across the globe● Proactively identify and assess risk and escalate to line manager as required● Evaluate issues and escalate to other teams where appropriate ● Excellent communication skills● Problem-solving abilities● Present regular updates to UK line manager● Embrace working In a dynamic environment and use initiative● Work following SAP Best Practices● Must be able to develop positive relationships with a wide variety of end-users and colleagues● Must be a team player● Flexibility with working hours requiredExperience:● Experience with SAP Business One – minimum 3 years● Experience in a support/helpdesk environment (non-essential)Qualifications and Education Requirements● SAP Business One Certified minimum 9.1 (non-essential)● University or college degreePreferred Skills:● Microsoft Excel knowledge● SQL Server Database● 3rd Party Add-ons such as: Boyum● Develop reports using SQL, Sharperlight and/or Crystal Reports● Experience with the Sharperlight reporting software is advantageous● Knowledge of SAP Business One Add-Ons such as: EFM Format Definition, DTWo Payment Intercompany modern environmentdevelopment opportunity