SAP Basis Expert
Where exceptional talents scale what matters.
Swicon Minds is a curated community of 450+ senior top talents working on complex enterprise challenges, while operating within a stable, structured, and supportive ecosystem.
Summary
Budapest, HUN
Hybrid
Senior
Introduction
Our partner, one of the largest ICT consulting conglomerates, solves great challenges through the power of digital technology for various industries. Their dynamic expansion is realized through dedication to customer service and industry expertise, with more than 450.000 employees worldwide.
Description
- as a member of the Applications Root Cause Analysis team, you will follow up on outages, failed service requests, customer escalations and other IT problems.
- analyze the technical root and collaborate closely with other teams like product development or technical support.
- in case of customer concerns, you will also act as an escalation contact supported by the corresponding experts of the global application team.
- identifying & driving initiatives to increase quality of cloud operations, reduce outages, improve efficiency and collaboration.
- Beyond RCAs, you will ensure agreed deliverables e.g. improvement action items are delivered in time and reoccurring problem patterns are identified and addressed in projects.
Tasks
- as a member of the Applications Root Cause Analysis team, you will follow up on outages, failed service requests, customer escalations and other IT problems.
- analyze the technical root and collaborate closely with other teams like product development or technical support.
- in case of customer concerns, you will also act as an escalation contact supported by the corresponding experts of the global application team.
- Identify & drive initiatives to increase the quality of cloud operations, reduce outages, and improve efficiency and collaboration.
- Beyond RCAs, you will ensure agreed deliverables, e.g. improvement action items are delivered in time and reoccurring problem patterns are identified and addressed in projects.
Expectations
- 7+ years of relevant experience
- SAP Basis expertise
- SAP S/4HANA administration experience
- SAP Netweaver Administrator experience
- Solid hands-on understanding of SAP application technology used by ECS esp. the S/4HANA and SAP ABAP platform from a Basis technology perspective
Advantages
- non-NetWeaver technology experience: BOBJ, SAP Cloud Connector, Convergent Charging, OpenText, HANA XSA
- SAP NetWeaver certification
Employer's offer
- Our partner has been delivering services from Hungary since 2001, making us a perfect choice if you’re looking for stability.
- They provide a wide range of benefits, including a market-leading comprehensive private health care package.
- They offer extensive self-development opportunities: our colleagues have many training possibilities for personal and professional growth.
- At our partner, there are both vertical and horizontal career options for those who like to challenge themselves and try out different areas and positions.
- You will be part of a global and diverse working environment with relaxation areas, terraces, and a friendly atmosphere.
- You can seize the day with us at our company events, hobby clubs, and sporting initiatives
- An attractive compensation package.
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Swicon Stories
Real people. Real challenges. Real impact.
„The whole hiring process was a really positive experience for me. I was given the opportunity to move forward professionally and to test myself in a new, more senior role. I was trusted from the start, and I had all the support I needed to take the next step in my career with confidence. They connected me with the right technical contact, and every question I had was answered quickly and clearly, so I never felt left on my own. Communication was smooth, each step built on the one before, and the whole process moved surprisingly fast and without a hitch.”
K. R. – Solution Architect
“Looking back over more than 15 years, Swicon gets top marks from me: it has built itself into a fast-growing multinational, and all the while it has backed its people professionally across the board — it even supported my PMP certification with a proper training course.”
B. T. – Sr. Projectmanager
“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”
M. L. – Software developer
Powering mission – critical operations across Europe
200+
successful transformation programs
$1.5B
business value created
50M
secure transactions every month
20+
years of enterprise expertise
450+
senior experts
Trusted by enterprise leaders across the world
