Digital Solution Manager
Where exceptional talents scale what matters.
Swicon Minds is a curated community of 450+ senior top talents working on complex enterprise challenges, while operating within a stable, structured, and supportive ecosystem.
Summary
Budapest, HUN
Hybrid
Medior
Introduction
Partnerünk 1994 óta van jelen a magyar mobiltávközlési piacon, és ma is az innovációra és fenntarthatóságra épül. Kiemelkedő termékeik és szolgáltatásaik segítik az ügyfeleket a hatékony kapcsolattartásban, miközben kötelezettséget vállalnak a fenntartható fejlődés mellett. Az ISO 9001:2015 irányítási rendszerrel hozzájárulnak az ügyfelek elvárásainak kielégítéséhez és hosszú távú partnerségek kialakításához, mindig a legmagasabb minőséget szem előtt tartva.
Description
Fő fókusz: Yettel Digitális csatornáinak (mobil, web) fejlesztésének támogatása GRIP programon belül üzleti szempontokat képviselve
A következő években, a GRIP programban jelentős fejlesztéseket végzünk a Yettel Applikáción és webes platformainkon. Ehhez újabb fejlesztői csapatokat indítunk, akik a programban meghatározott feladatokat szállítják majd. A keresett Digital Solution Manager fogja a Senior Digital Product Owner-től kapott igényeket tovább bontani, üzletileg elemezni, az üzleti stratégiával összehangolni és üzleti szempontokat képviselni.
Főbb feladatok:
• Improvement of Yettel’s digital touchpoints with special focus on digital sales and customer care on app and web channel
• Participate in design workshops, prepare supporting materials, align capability needs and be responsible for detailed planning till the start of execution
• Defining business and technical requirements to support several development specifications
• Working as part of agile squads, representing digital business aspects on stakeholder meetings and channeling the agreed relevant development needs towards development
• Coordinate technical experts, business analysts and lead the process by managing execution
• Proposing new capability developments and modification of customer journeys on digital touchpoints
• Work collaboratively with international teams, internal stakeholders: IT, Marketing Communication, B2B/B2C Segment, Business Analysts
• Support defining and updating yearly the product strategies
• Align a present strategy, quarterly plans and present results to key stakeholders and commercial management team
• Keep track of industry trends
• Identify, define and measure critical online sales and care journeys;
• Build an understanding of market, product usage and user behavior;
• Collect and indicate online specific insights and researches (qualitative and quantitative) in cooperation with other departments;
• Follow online market trends and identify best practices and complex socio-cultural environment as an input of digital services design;
• Proactively and independently drives design development processes E2E in co-operation with different UIX partners
Tasks
- Enhancing digital touchpoints, with a special focus on digital sales and customer care through app and web channels.
- Participate in design workshops, prepare supporting materials, align capability needs and be responsible for detailed planning till the start of execution
- Defining business and technical requirements to support several development specifications
- Working as part of agile squads, representing digital business aspects on stakeholder meetings and channeling the agreed relevant development needs towards development
- Coordinate technical experts, business analysts and lead the process by managing execution
- Proposing new capability developments and modification of customer journeys on digital touchpoints
- Work collaboratively with international teams, internal stakeholders: IT, Marketing Communication, B2B/B2C Segment, Business Analysts
- Support defining and updating yearly the product strategies
- Align a present strategy, quarterly plans and present results to key stakeholders and commercial management team
- Keep track of industry trends
- Identify, define and measure critical online sales and care journeys;
- Build an understanding of market, product usage and user behavior;
- Collect and indicate online specific insights and researches (qualitative and quantitative) in cooperation with other departments;
- Follow online market trends and identify best practices and complex socio-cultural environment as an input of digital services design;
- Proactively and independently drives design development processes E2E in co-operation with different UIX partners
Expectations
- College/University degree or equivalent work experience
- 3+ years relevant professional experience
- Advanced expertise in Front-end system development, Agile way of work and Project Management
- Advanced English oral/written
- Market-and customer-oriented way of thinking and attitude
- Team spirit and good communication abilities
- Good organizational skills
Employer's offer
- Hybrid munkavégzés – hosszú távon is
- Versenyképes juttatási csomag
- Belsős rendszeres rendezvények
- Családbarát munkahely
- Kiemelkedő, modern irodai környezet
- Béren kívüli juttatási csomag (távmunka költségtérítés, cafeteria keretösszeg, magánegészségbiztosítási csomag)
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Swicon Stories
Real people. Real challenges. Real impact.
„The whole hiring process was a really positive experience for me. I was given the opportunity to move forward professionally and to test myself in a new, more senior role. I was trusted from the start, and I had all the support I needed to take the next step in my career with confidence. They connected me with the right technical contact, and every question I had was answered quickly and clearly, so I never felt left on my own. Communication was smooth, each step built on the one before, and the whole process moved surprisingly fast and without a hitch.”
K. R. – Solution Architect
“Looking back over more than 15 years, Swicon gets top marks from me: it has built itself into a fast-growing multinational, and all the while it has backed its people professionally across the board — it even supported my PMP certification with a proper training course.”
B. T. – Sr. Projectmanager
“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”
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