Quality Assurance Analyst
Where exceptional talents scale what matters.
Swicon Minds is a curated community of 450+ senior top talents working on complex enterprise challenges, while operating within a stable, structured, and supportive ecosystem.
Summary
Budapest, HUN
Hybrid
Medior
Introduction
Our partner is a global leader in the banking sector which serves more than 200 million domestic, corporate, state and organizational clients worldwide. It was one of the first international shared service centers in Hungary, opening its doors in 2005, presently facilitating services for 95 countries on an international level.
Description
This position requires the individual to operate within a team environment and work closely with other groups within the business and throughout TI.
· The EERS Quality Assurance Analyst provides reviews of EERS feeds and assistance to all Citigroup application teams, feed providers, business information security officers, and anyone else that may require help to feed data entitlements into EERS.
· The responsibilities include initial assessment, triage, research, and remediation of any issues found in the EERS feed.
· The individual will be required to attend conference calls that involve technical questions for Citi enterprise platforms, applications and systems including, but not limited to Mainframe, Active Directory, and UNIX.
· Additional duties may include project management, business process improvement, and overall people leadership.
· Duties include, but not limited to:
o Understand and implement the documented EERS Integration QA process
o Lead meetings with this global community
§ 1. Assist application teams in creating high quality entitlement feeds into EERS
§ 2. Communicate QA requirements
§ 3. Provide continuous improvement suggestions around the QA process
§ 4. Track the application team’s progress in remediating the feeds and use the escalation process effectively
o Analyze and provide feedback to the teams on feed quality analysis
o Track progress in Citi tools, including MS Excel
o Produce periodic metrics and reporting of progress, issues and possible risks
o Analyze current entitlement feeds to EERS, noting areas of concern
o Assist other IAM/EERS team members as needed
- Complete additionally any other tasks in connection with the role but not detailed in the current job description, charged by the direct manager, supervisor, or the functional head.
Tasks
- Verification of EERS feed quality
- Identification and resolution of errors
- Liaising with technical teams
- Knowledge of technical systems is an advantage
Expectations
- Ability to work in a team
- Analytical thinking
- Good communication skills
- Knowledge of technical systems (advantage)
Employer's offer
- Freedom to succeed in a dynamic environment: creative and innovative ideas are encouraged and recognized
- A positive and inclusive work environment in which diversity and cross-regional work-streams are key components
- An environment conducive to developing supervisory/leadership/presentation skills and build a professional network across the organization globally
- Hybrid (office / home office) presence
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„The whole hiring process was a really positive experience for me. I was given the opportunity to move forward professionally and to test myself in a new, more senior role. I was trusted from the start, and I had all the support I needed to take the next step in my career with confidence. They connected me with the right technical contact, and every question I had was answered quickly and clearly, so I never felt left on my own. Communication was smooth, each step built on the one before, and the whole process moved surprisingly fast and without a hitch.”
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B. T. – Sr. Projectmanager
“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”
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