Atlassian Platform Operations Specialist

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Atlassian Platform Operations Specialist

2025.10.01.

Summary

Pécs, HUN

Hybrid

Senior

Introduction

Our partner is a leading Hungarian company specializing in precision engineering and machine manufacturing. With decades of expertise and strong integration into an international group, it provides innovative, high-quality solutions that support a wide range of industrial projects worldwide.

Description

Your responsibilities:

 

  • Platform Administration: Perform daily administration of Jira Cloud and Confluence, including user management, permission schemes, project configurations, and space management.
  • Operational Support: Provide 2nd-level support for Jira and Confluence issues, troubleshoot problems, and coordinate with vendors or 3rd-level support when needed.
  • Configuration Management: Implement and maintain workflows, custom fields, screens, automation rules, and dashboards based on user requirements.
  • Plugin & App Management: Manage and evaluate Atlassian Marketplace apps, ensuring compatibility and performance within the environment.
  • Change & Release Management: Support change management processes, including testing and deploying updates or new configurations in a controlled manner.
  • Monitoring & Reporting: Monitor system performance and usage, generate reports, and provide insights to improve platform efficiency.
  • Documentation & Training: Maintain up-to-date documentation and provide user training or guidance on best practices and platform usage.
  • Security & Compliance: Ensure compliance with internal policies and security standards, including regular audits of permissions and access controls.
  • Collaboration: Work with cross-functional teams to gather requirements and implement solutions that enhance collaboration and productivity.

Tasks

  • Platform Administration: Handle daily management of Jira Cloud and Confluence, including user management, permission schemes, project setups, and space organization.
  • Operational Support: Offer 2nd-level support for Jira and Confluence issues, troubleshoot problems, and collaborate with vendors or 3rd-level support when necessary.
  • Configuration Management: Set up and maintain workflows, custom fields, screens, automation rules, and dashboards based on user needs.
  • Plugin & App Management: Oversee and assess Atlassian Marketplace apps, ensuring they are compatible and perform well within the environment.
  • Change & Release Management: Assist with change management tasks, including testing and deploying updates or new configurations in a controlled way.
  • Monitoring & Reporting: Track system performance and usage, create reports, and deliver insights to enhance platform efficiency.
  • Documentation & Training: Keep documentation current and provide user training or guidance on best practices and platform functionality.
  • Security & Compliance: Maintain compliance with internal policies and security standards, including regular audits of permissions and access controls.
  • Collaboration: Coordinate with cross-functional teams to gather requirements and develop solutions that boost collaboration and productivity.

Expectations

  • Hands-on experience administering Jira Cloud and Confluence in a corporate environment.
  • Strong understanding of Atlassian administration, including workflows, permissions, and automation.
  • Familiarity with user support processes and ITSM practices.
  • Ability to manage multiple tasks and prioritize operational needs effectively.
  • Excellent communication skills and a service-oriented mindset.

Advantages

  • Atlassian Certified Professional (ACP-120) – Jira Administration for Cloud
  • ACP-100 – Jira Administration for Data Center and Server
  • ACP-620 – Managing Jira Projects for Cloud
  • ACP-420 – Confluence Space Administration
  • ITIL Foundation Certification

Employer's offer

Competitive salary and comprehensive benefits package.

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HUN Pécs hybrid senior Our partner is a leading Hungarian company specializing in precision engineering and machine manufacturing. With decades of expertise and strong integration into an international group, it provides innovative, high-quality solutions that support a wide range of industrial projects worldwide. Your responsibilities: Platform Administration: Perform daily administration of Jira Cloud and Confluence, including user management, permission schemes, project configurations, and space management.Operational Support: Provide 2nd-level support for Jira and Confluence issues, troubleshoot problems, and coordinate with vendors or 3rd-level support when needed.Configuration Management: Implement and maintain workflows, custom fields, screens, automation rules, and dashboards based on user requirements.Plugin & App Management: Manage and evaluate Atlassian Marketplace apps, ensuring compatibility and performance within the environment.Change & Release Management: Support change management processes, including testing and deploying updates or new configurations in a controlled manner.Monitoring & Reporting: Monitor system performance and usage, generate reports, and provide insights to improve platform efficiency.Documentation & Training: Maintain up-to-date documentation and provide user training or guidance on best practices and platform usage.Security & Compliance: Ensure compliance with internal policies and security standards, including regular audits of permissions and access controls.Collaboration: Work with cross-functional teams to gather requirements and implement solutions that enhance collaboration and productivity. Platform Administration: Handle daily management of Jira Cloud and Confluence, including user management, permission schemes, project setups, and space organization.Operational Support: Offer 2nd-level support for Jira and Confluence issues, troubleshoot problems, and collaborate with vendors or 3rd-level support when necessary.Configuration Management: Set up and maintain workflows, custom fields, screens, automation rules, and dashboards based on user needs.Plugin & App Management: Oversee and assess Atlassian Marketplace apps, ensuring they are compatible and perform well within the environment.Change & Release Management: Assist with change management tasks, including testing and deploying updates or new configurations in a controlled way.Monitoring & Reporting: Track system performance and usage, create reports, and deliver insights to enhance platform efficiency.Documentation & Training: Keep documentation current and provide user training or guidance on best practices and platform functionality.Security & Compliance: Maintain compliance with internal policies and security standards, including regular audits of permissions and access controls.Collaboration: Coordinate with cross-functional teams to gather requirements and develop solutions that boost collaboration and productivity. Hands-on experience administering Jira Cloud and Confluence in a corporate environment.Strong understanding of Atlassian administration, including workflows, permissions, and automation.Familiarity with user support processes and ITSM practices.Ability to manage multiple tasks and prioritize operational needs effectively.Excellent communication skills and a service-oriented mindset. Atlassian Certified Professional (ACP-120) – Jira Administration for CloudACP-100 – Jira Administration for Data Center and ServerACP-620 – Managing Jira Projects for CloudACP-420 – Confluence Space AdministrationITIL Foundation Certification Competitive salary and comprehensive benefits package.