ERP Applications Support Specialist

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LEAP WITH CONFIDENCE.

SCALE THROUGH COMPETENCE.

ERP Applications Support Specialist

2026.01.05.

Summary

Budapest, HUN

Hybrid

Medior

Introduction

Our partner is the world's largest humanitarian network, which has been carrying out its activities successfully around the world for more than 100 years. They are continuously working on further succession with the help of a dedicated workforce, so their Digitalization and IT Department is now expanding to further support global projects and core activities.

Description

The position holder is a specialist in Information Systems used by Enterprise Resource Planning solutions of the D365 suite of products and other specific systems used by all IFRC employees.

The purpose of the job is to:

  • Deliver a high quality of business application support services.
  • Guarantee data information security, availability and integrity through strongoperational competencies
  • Provide specific business applications support to professional users in variousdepartments
  • Develop operational procedures aligned with the support activities requirement,maintain them up-to-date and provide structured support recommendation to thevarious IFRC stakeholders and end users.

Tasks

The position holder is a specialist in Information Systems used by the D365 suite of ERP products and other specific systems used by our partners’ employees.

Main responsibilities:

  • Deliver high-quality business application support.
  • Ensure data security, availability, and integrity.
  • Support professional users across departments.
  • Develop, update, and maintain operational procedures.
  • Ensure ERP (D365 F&O, HR module) availability and quality per OLAs.
  • Collaborate with Business Analysts, Solution Architects, and vendors.
  • Monitor and report on system changes impacting service.
  • Support end-users, including UAT for incidents and HR processes.

Expectations

  • Degree in informatics, economics, finance, or related field.
  • 3+ years in business applications and ERP (D365 F&O or similar) support, roll-out, maintenance, and customization.
  • Strong knowledge and proven experience in D365 modules and ERP support/implementation.
  • Fluent in English, with excellent analytical and problem-solving skills.
  • Team player, adaptable to different cultures, open-minded, organized, and able to work under pressure.

Advantages

  • ITIL 4 Foundation certification
  • Certification or proven experience in D365 modules
  • Experience in business requirement analysis
  • Experience proficiency in Microsoft Common Data Service and the Microsoft Power Platform
  • Good command of another partner's official language (French, Spanish, or Arabic)

Employer's offer

  • Hybrid (office/home office) presence
  • An attractive compensation package
  • Internal regular events
  • Family-friendly workplace
  • Outstanding, modern office environment

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ERP Applications Support Specialist

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HUN Budapest hybrid medior Our partner is the world’s largest humanitarian network, which has been carrying out its activities successfully around the world for more than 100 years. They are continuously working on further succession with the help of a dedicated workforce, so their Digitalization and IT Department is now expanding to further support global projects and core activities. The position holder is a specialist in Information Systems used by Enterprise Resource Planning solutions of the D365 suite of products and other specific systems used by all IFRC employees.The purpose of the job is to:Deliver a high quality of business application support services.Guarantee data information security, availability and integrity through strongoperational competenciesProvide specific business applications support to professional users in variousdepartmentsDevelop operational procedures aligned with the support activities requirement,maintain them up-to-date and provide structured support recommendation to thevarious IFRC stakeholders and end users. The position holder is a specialist in Information Systems used by the D365 suite of ERP products and other specific systems used by our partners’ employees.Main responsibilities:Deliver high-quality business application support.Ensure data security, availability, and integrity.Support professional users across departments.Develop, update, and maintain operational procedures.Ensure ERP (D365 F&O, HR module) availability and quality per OLAs.Collaborate with Business Analysts, Solution Architects, and vendors.Monitor and report on system changes impacting service.Support end-users, including UAT for incidents and HR processes. Degree in informatics, economics, finance, or related field.3+ years in business applications and ERP (D365 F&O or similar) support, roll-out, maintenance, and customization.Strong knowledge and proven experience in D365 modules and ERP support/implementation.Fluent in English, with excellent analytical and problem-solving skills.Team player, adaptable to different cultures, open-minded, organized, and able to work under pressure. ITIL 4 Foundation certificationCertification or proven experience in D365 modulesExperience in business requirement analysisExperience proficiency in Microsoft Common Data Service and the Microsoft Power PlatformGood command of another partner’s official language (French, Spanish, or Arabic) Hybrid (office/home office) presenceAn attractive compensation packageInternal regular eventsFamily-friendly workplaceOutstanding, modern office environment