Business & Sales Analyst
Where exceptional talents scale what matters.
Swicon Minds is a curated community of 450+ senior top talents working on complex enterprise challenges, while operating within a stable, structured, and supportive ecosystem.
Summary
Bucharest, ROU
Hybrid
Medior
Introduction
SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 also present in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.
Description
- Provide daily support to Account Managers, Country Managers, PBMs, and partners.
- Collaborate closely with Sales and Operational teams to meet turnaround SLAs and response deadlines.
- Assist new team members in completing mandatory training and onboarding tasks.
- Deliver training sessions or presentations on general business tools and processes, as needed.
- Manage administrative tasks on behalf of sales and partner teams.
- Analyze sales data, compile reports, identify trends, and provide actionable insights.
- Continuously seek and implement improvements to streamline daily operations and enhance processes.
Tools & Systems Responsibilities:
- Eclipse: Handle indirect pricing activities; perform actions and provide guidance via MPC (Multi-country Portal); create support tickets as needed.
- IQ: Support pricing updates, deal changes, and Eclipse creation; assist with portal-related actions and provide guidance.
- Dynamics: Manage opportunity actions, quote assistance, system fallout resolution (BMI), and generate reports; support ticket creation.
- Conduct training sessions and webinars for internal sales teams, PBMs, and partners on relevant tools and systems.
Tasks
- Provide daily support to Account Managers, Country Managers, PBMs, and partners.
- Collaborate closely with Sales and Operational teams to meet turnaround SLAs and response deadlines.
- Assist new team members in completing mandatory training and onboarding tasks.
- Deliver training sessions or presentations on general business tools and processes, as needed.
- Manage administrative tasks on behalf of sales and partner teams.
- Analyze sales data, compile reports, identify trends, and provide actionable insights.
- Continuously seek and implement improvements to streamline daily operations and enhance processes.
Tools & Systems Responsibilities:
- Eclipse: Handle indirect pricing activities; perform actions and provide guidance via MPC (Multi-country Portal); create support tickets as needed.
- IQ: Support pricing updates, deal changes, and Eclipse creation; assist with portal-related actions and provide guidance.
- Dynamics: Manage opportunity actions, quote assistance, system fallout resolution (BMI), and generate reports; support ticket creation.
- Conduct training sessions and webinars for internal sales teams, PBMs, and partners on relevant tools and systems.
Expectations
Bachelor's Degree
At least 2 years of experience in a similar role
Advanced Microsoft Office skills, specifically Excel
Mentality adapted to Customer Services
Good training skills
Excellent teamwork skills.
Good organizational skills, structured approach
Expert time management skills
Quality oriented mindset with meeting tight deadlines
Advantages
- Salary package: 5500 Ron Net
- 24 vacation days
- Medical Subscription for Medicover
- Meal tickets
- Hybrid working module.
- Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
- A challenging environment that will stimulate you to grow as a professional!
Employer's offer
- Salary package: 5500 Ron Net
- 24 vacation days
- Medical Subscription for Medicover
- Meal tickets
- Hybrid working module.
- Excellent learning opportunities! Variety in your work and a fantastic, informal work atmosphere
- A challenging environment that will stimulate you to grow as a professional!
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Business & Sales Analyst
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Swicon Stories
Real people. Real challenges. Real impact.
„The whole hiring process was a really positive experience for me. I was given the opportunity to move forward professionally and to test myself in a new, more senior role. I was trusted from the start, and I had all the support I needed to take the next step in my career with confidence. They connected me with the right technical contact, and every question I had was answered quickly and clearly, so I never felt left on my own. Communication was smooth, each step built on the one before, and the whole process moved surprisingly fast and without a hitch.”
K. R. – Solution Architect
“Looking back over more than 15 years, Swicon gets top marks from me: it has built itself into a fast-growing multinational, and all the while it has backed its people professionally across the board — it even supported my PMP certification with a proper training course.”
B. T. – Sr. Projectmanager
“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”
M. L. – Software developer
Powering mission – critical operations across Europe
200+
successful transformation programs
$1.5B
business value created
50M
secure transactions every month
20+
years of enterprise expertise
450+
senior experts
Trusted by enterprise leaders across the world
