Swicon Stories
Real people. Real challenges. Real impact.
„The whole hiring process was a really positive experience for me. I was given the opportunity to move forward professionally and to test myself in a new, more senior role. I was trusted from the start, and I had all the support I needed to take the next step in my career with confidence. They connected me with the right technical contact, and every question I had was answered quickly and clearly, so I never felt left on my own. Communication was smooth, each step built on the one before, and the whole process moved surprisingly fast and without a hitch.”
K. R. – Solution Architect
“Looking back over more than 15 years, Swicon gets top marks from me: it has built itself into a fast-growing multinational, and all the while it has backed its people professionally across the board — it even supported my PMP certification with a proper training course.”
B. T. – Sr. Projectmanager
“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”
M. L. – Software developer
Powering mission – critical operations across Europe
200+successful transformation programs
50Msecure transactions every month
20+years of enterprise expertise
Trusted by enterprise leaders across the world
ROU Bucharest onSite medior SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners. You will provide first-level technical support for the entire store network (IT equipment, cash registers, office tools, servers), ensuring fast resolution in line with service level agreements (SLAs).User support (cash register solutions, office tools, telephony, PCs, peripherals)Monitoring of store/head office interfaces, database checksDiagnosis and resolution of Level 1 technical incidentsInstallation and configuration of equipmentTicket management via GLPI, follow-up and escalation of complex casesDrafting and updating of internal procedures You will provide first-level technical support for the entire store network (IT equipment, cash registers, office tools, servers), ensuring fast resolution in line with service level agreements (SLAs).User support (cash register solutions, office tools, telephony, PCs, peripherals)Monitoring of store/head office interfaces, database checksDiagnosis and resolution of Level 1 technical incidentsInstallation and configuration of equipmentTicket management via GLPI, follow-up and escalation of complex casesDrafting and updating of internal procedures Minimum 6 months of experience in customer supportExcellent command of French, both spoken and written (minimum C1 level)Autonomy, thoroughness, analytical thinking, service-oriented attitude, and stress management skills Technical skills: systems (Windows 10, Windows Server), office tools (Microsoft Office Suite), network (basic diagnostics and connectivity), hardware (workstations, printers, IP phones), tools (experience with a ticketing system such as GLPI or equivalent) Meal tickets 20 Ron/working dayPrivate medical insuranceSalary: 6000 Ron net/month