Onboarding Specialist
Where exceptional talents scale what matters.
Swicon Minds is a curated community of 450+ senior top talents working on complex enterprise challenges, while operating within a stable, structured, and supportive ecosystem.
Summary
Budapest, HUN
Hybrid
Junior
Introduction
Our partner is a global leader in the banking sector, serving more than 200 million domestic, corporate, state, and organizational clients worldwide. It was one of the first international shared service centers in Hungary, opening its doors in 2005, and presently facilitating services for 95 countries on a global level.
Description
HR Workforce Intelligence & Talent Acquisition (WITA) strives to deliver world-class HR operations, technology, and services to the Human Resources Division and Citi employees worldwide. With a staff of over 1,200 employees across all regions, HR WITA manages, processes, and provides tools to address HR and employee needs in an effective, efficient and low-risk manner while focusing on a positive customer experience.
The HR WITA Talent Acquisition Operations (TAO) Team is responsible for optimizing the sustainable and cost effective availability and mobilization of appropriate people skills required to deliver the CSC’s committed scope of services and at the expected level of quality. The Team is the delivery engine providing the services to the CSC’s partners and customers and is providing its services in strict accordance to the processes and procedures.
· Provide HR deliverables support related to Onboarding activities; this accurately, on time and with the highest level of customer experience focus;
· Execute delivery tasks (creating documents, chasing dependencies, controlling inputs and outputs, entering data into systems, answering enquiries);
· Maintaining all employee data on appropriate systems and inclusive of document imaging where required
· Understands and supports the objectives of the team
· Handle complex cases independently and provides support to other team members
· Manages daily case distribution and prioritization;
· Plays an integral role in process improvement, desktop procedures update and Bright Idea submission and coordination;
· Proactively supports organizational projects and maintains good relationship with other teams;
· Take ownership for self-development and coaching colleagues via training planning and implementation;
· Support the SME as a backup person during annual leaves via representing on relevant meetings/forums/calls;
· Act as a go-to contact person to peers and other teams within the HRSS organization;
Tasks
HR Workforce Intelligence & Talent Acquisition (WITA) strives to deliver world-class HR operations, technology, and services to the Human Resources Division and employees worldwide. With a staff of over 1,200 employees across all regions, HR WITA manages, processes, and provides tools to address HR and employee needs in an effective, efficient and low-risk manner while focusing on a positive customer experience.
The HR WITA Talent Acquisition Operations (TAO) Team is responsible for optimizing the sustainable and cost effective availability and mobilization of appropriate people skills required to deliver the CSC’s committed scope of services and at the expected level of quality. The Team is the delivery engine providing the services to the CSC’s partners and customers and is providing its services in strict accordance to the processes and procedures.
· Provide HR deliverables support related to Onboarding activities; this is done accurately, on time, and with the highest level of customer experience focus.
· Execute delivery tasks (creating documents, chasing dependencies, controlling inputs and outputs, entering data into systems, answering enquiries);
· Maintaining all employee data on appropriate systems, including document imaging where required
· Understands and supports the objectives of the team
· Handle complex cases independently and provide support to other team members
· Manages daily case distribution and prioritization;
· Plays an integral role in process improvement, desktop procedures update, and Bright Idea submission and coordination;
· Proactively supports organizational projects and maintains good relationships with other teams;
· Take ownership for self-development and coaching colleagues via training planning and implementation;
· Support the SME as a backup person during annual leaves by representing at relevant meetings/forums/calls;
· Act as a go-to contact person to peers and other teams within the HRSS organization;
Expectations
· Previous relevant experience preferred
· Proficient in Microsoft Office
· Proven organization and time management skills
· Demonstrated problem-solving and decision-making skills
· Consistently demonstrates clear and concise written and verbal communication skills
· Strong customer service-oriented mindset
· Bachelor’s degree/University degree or equivalent experience
Employer's offer
- Freedom to succeed in a dynamic environment: Creative and innovative ideas are encouraged and recognized
- A positive and inclusive work environment in which diversity and cross-regional work streams are key components
- An environment conducive to developing supervisory/leadership/presentation skills and building a professional network across the organization globally
- Hybrid (office/home office) presence
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Swicon Stories
Real people. Real challenges. Real impact.
„The whole hiring process was a really positive experience for me. I was given the opportunity to move forward professionally and to test myself in a new, more senior role. I was trusted from the start, and I had all the support I needed to take the next step in my career with confidence. They connected me with the right technical contact, and every question I had was answered quickly and clearly, so I never felt left on my own. Communication was smooth, each step built on the one before, and the whole process moved surprisingly fast and without a hitch.”
K. R. – Solution Architect
“Looking back over more than 15 years, Swicon gets top marks from me: it has built itself into a fast-growing multinational, and all the while it has backed its people professionally across the board — it even supported my PMP certification with a proper training course.”
B. T. – Sr. Projectmanager
“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”
M. L. – Software developer
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