Operational Process Mgmt Analyst

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LEAP WITH CONFIDENCE.

SCALE THROUGH COMPETENCE.

Operational Process Mgmt Analyst

2025.05.07.

Summary

Bucharest, ROU

Hybrid

Medior

Introduction

SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 also present in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.

Description

Responsible for the execution of operational processes across the end to end sales cycle within a defined function which may include quote and configuration, pricing, bid/win proposal, quota setting, crediting, and measurement of sales compensation, services engagement and contract management, and order management.

Measures, reviews and analyzes for efficiency and effectiveness of defined processes.

Accountable for operational performance based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to client policies and compliance with applicable legal requirements.

Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope.

Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.

Exercises independent judgment within defined parameters.

Develops expertise and practical knowledge of applications within business environment.

Acts as team member by providing information, analysis and recommendations in support of team efforts.

First level university degree or equivalent experience.

Typically 0-2 years of experience in a business related function, preferably finance, accounting, or compensation.

Scope and Job Description

STF & Augmentation program coordination and monthly claiming & accruals estimate and GTM funds

STF

Supports/Checks STF request trough STF web app – updates if required (missing info required) - approves and Releases to Partner

Follows up on the response (quote/agreement)

Compares requested versus granted approved rebates and escalates if required

Extract a report/ tracker monthly

Runs quality checks to ensure all data is updated (start/end date of the contract, agreement name, funding details)

Send monthly reports to markets for won/lost updates and updates the STF App

Consolidates tracker for the market and prepares the files for claiming for Partner with the alignment of CO Finance

Reports out monthly estimated accrual per partner internally (category) and externally

Supports automation/optimisation projects

Augmentation

Supports/Checks request trough Augmentation web app – updates if required (missing info required) - approves and Releases to Partner

Consolidates and updates the tracker with all Augmentation deals (still offline and online process co-exist)

Compares requested versus granted approved rebates and escalates if required

Extract a report/ tracker monthly

Runs quality checks to ensure all data is updated (start/end date of the contract, agreement name, funding details)

Send monthly reports to markets for won/lost updates and updates the Augmentation App

Consolidates tracker for the market and prepares the files for claiming for Partner with the alignment of CO Finance

Tasks

Responsible for the execution of operational processes across the end to end sales cycle within a defined function which may include quote and configuration, pricing, bid/win proposal, quota setting, crediting, and measurement of sales compensation, services engagement and contract management, and order management.

Measures, reviews and analyzes for efficiency and effectiveness of defined processes.

Accountable for operational performance based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to client policies and compliance with applicable legal requirements.

Applies basic foundation of a function's principles, theories and concepts to assignments of limited scope.

Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience.

Exercises independent judgment within defined parameters.

Develops expertise and practical knowledge of applications within business environment.

Acts as team member by providing information, analysis and recommendations in support of team efforts.

First level university degree or equivalent experience.

Typically 0-2 years of experience in a business related function, preferably finance, accounting, or compensation.

Scope and Job Description

STF & Augmentation program coordination and monthly claiming & accruals estimate and GTM funds

STF

Supports/Checks STF request trough STF web app – updates if required (missing info required) - approves and Releases to Partner

Follows up on the response (quote/agreement)

Compares requested versus granted approved rebates and escalates if required

Extract a report/ tracker monthly

Runs quality checks to ensure all data is updated (start/end date of the contract, agreement name, funding details)

Send monthly reports to markets for won/lost updates and updates the STF App

Consolidates tracker for the market and prepares the files for claiming for Partner with the alignment of CO Finance

Reports out monthly estimated accrual per partner internally (category) and externally

Supports automation/optimisation projects

Augmentation

Supports/Checks request trough Augmentation web app – updates if required (missing info required) - approves and Releases to Partner

Consolidates and updates the tracker with all Augmentation deals (still offline and online process co-exist)

Compares requested versus granted approved rebates and escalates if required

Extract a report/ tracker monthly

Runs quality checks to ensure all data is updated (start/end date of the contract, agreement name, funding details)

Send monthly reports to markets for won/lost updates and updates the Augmentation App

Consolidates tracker for the market and prepares the files for claiming for Partner with the alignment of CO Finance

Expectations

Reports out monthly estimated accrual per partner internally (category) and externally (Partner)

Supports automation/optimisation projects

GTM Funds

Supports the funds allocation process/ split per country data and updates the Allocation Utilisation Tool (Power BI _ Ankit’s tracker)

Applies changes during the course of the Q when communicated

Monitors utilization and alerts markets stakeholders when utilization is low (m1:25% M2:40% M3:35%)

Prepares Views funds planned per category, strategic initiative, per country, per function

Communicates data internally (category) and externally (Partner)

Employer's offer

Hybrid position and meal tickets

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Operational Process Mgmt Analyst

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Swicon Stories

Real people. Real challenges. Real impact.

„The whole hiring process was a really positive experience for me. I was given the opportunity to move forward professionally and to test myself in a new, more senior role. I was trusted from the start, and I had all the support I needed to take the next step in my career with confidence. They connected me with the right technical contact, and every question I had was answered quickly and clearly, so I never felt left on my own. Communication was smooth, each step built on the one before, and the whole process moved surprisingly fast and without a hitch.”

K. R. – Solution Architect

“Looking back over more than 15 years, Swicon gets top marks from me: it has built itself into a fast-growing multinational, and all the while it has backed its people professionally across the board — it even supported my PMP certification with a proper training course.”

B. T. – Sr. Projectmanager

“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”

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$1.5B

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20+

years of enterprise expertise

450+

senior experts

Trusted by enterprise leaders across the world

ROU Bucharest hybrid medior SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 also present in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners. Responsible for the execution of operational processes across the end to end sales cycle within a defined function which may include quote and configuration, pricing, bid/win proposal, quota setting, crediting, and measurement of sales compensation, services engagement and contract management, and order management. Measures, reviews and analyzes for efficiency and effectiveness of defined processes. Accountable for operational performance based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to client policies and compliance with applicable legal requirements.Applies basic foundation of a function’s principles, theories and concepts to assignments of limited scope. Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Exercises independent judgment within defined parameters. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts.First level university degree or equivalent experience.Typically 0-2 years of experience in a business related function, preferably finance, accounting, or compensation. Scope and Job DescriptionSTF & Augmentation program coordination and monthly claiming & accruals estimate and GTM fundsSTFSupports/Checks STF request trough STF web app – updates if required (missing info required) – approves and Releases to PartnerFollows up on the response (quote/agreement)Compares requested versus granted approved rebates and escalates if requiredExtract a report/ tracker monthlyRuns quality checks to ensure all data is updated (start/end date of the contract, agreement name, funding details)Send monthly reports to markets for won/lost updates and updates the STF AppConsolidates tracker for the market and prepares the files for claiming for Partner with the alignment of CO FinanceReports out monthly estimated accrual per partner internally (category) and externallySupports automation/optimisation projectsAugmentationSupports/Checks request trough Augmentation web app – updates if required (missing info required) – approves and Releases to PartnerConsolidates and updates the tracker with all Augmentation deals (still offline and online process co-exist)Compares requested versus granted approved rebates and escalates if requiredExtract a report/ tracker monthlyRuns quality checks to ensure all data is updated (start/end date of the contract, agreement name, funding details)Send monthly reports to markets for won/lost updates and updates the Augmentation AppConsolidates tracker for the market and prepares the files for claiming for Partner with the alignment of CO Finance Responsible for the execution of operational processes across the end to end sales cycle within a defined function which may include quote and configuration, pricing, bid/win proposal, quota setting, crediting, and measurement of sales compensation, services engagement and contract management, and order management. Measures, reviews and analyzes for efficiency and effectiveness of defined processes. Accountable for operational performance based metrics and agreed upon service level objectives/agreements as well as ensuring adherence to client policies and compliance with applicable legal requirements.Applies basic foundation of a function’s principles, theories and concepts to assignments of limited scope. Utilizes professional concepts and theoretical knowledge acquired through specialized training, education or previous experience. Exercises independent judgment within defined parameters. Develops expertise and practical knowledge of applications within business environment. Acts as team member by providing information, analysis and recommendations in support of team efforts.First level university degree or equivalent experience.Typically 0-2 years of experience in a business related function, preferably finance, accounting, or compensation. Scope and Job DescriptionSTF & Augmentation program coordination and monthly claiming & accruals estimate and GTM fundsSTFSupports/Checks STF request trough STF web app – updates if required (missing info required) – approves and Releases to PartnerFollows up on the response (quote/agreement)Compares requested versus granted approved rebates and escalates if requiredExtract a report/ tracker monthlyRuns quality checks to ensure all data is updated (start/end date of the contract, agreement name, funding details)Send monthly reports to markets for won/lost updates and updates the STF AppConsolidates tracker for the market and prepares the files for claiming for Partner with the alignment of CO FinanceReports out monthly estimated accrual per partner internally (category) and externallySupports automation/optimisation projectsAugmentationSupports/Checks request trough Augmentation web app – updates if required (missing info required) – approves and Releases to PartnerConsolidates and updates the tracker with all Augmentation deals (still offline and online process co-exist)Compares requested versus granted approved rebates and escalates if requiredExtract a report/ tracker monthlyRuns quality checks to ensure all data is updated (start/end date of the contract, agreement name, funding details)Send monthly reports to markets for won/lost updates and updates the Augmentation AppConsolidates tracker for the market and prepares the files for claiming for Partner with the alignment of CO Finance Reports out monthly estimated accrual per partner internally (category) and externally (Partner)Supports automation/optimisation projectsGTM FundsSupports the funds allocation process/ split per country data and updates the Allocation Utilisation Tool (Power BI _ Ankit’s tracker)Applies changes during the course of the Q when communicatedMonitors utilization and alerts markets stakeholders when utilization is low (m1:25% M2:40% M3:35%)Prepares Views funds planned per category, strategic initiative, per country, per functionCommunicates data internally (category) and externally (Partner) Hybrid position and meal tickets