Configuration Management_L2
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Swicon Minds is a curated community of 450+ senior top talents working on complex enterprise challenges, while operating within a stable, structured, and supportive ecosystem.
Summary
Bucharest, ROU
Remote
Medior
Introduction
SwiconGroup is one of the leading members of the IT arena for almost a decade, since 2017 present also in Romania. Our wide range of services and highly trained professionals give us the opportunity to shape our solutions to fully meet the ideas and wishes of our clients. We are proud to have leading banks, insurance and telecommunication companies, as well as large FMCG corporations and SSCs amongst our highly prestigious partners.
Description
Responsibilities & Outcomes
• Analyze technical problems and isolate the source causing the problem, working in own lab environment to reproduce the issue
• Deliver remedy or restoration to problems reported by business (e.g. through a Customer Service Requests, CSR)
• Execute installation, upgrade and/or configuration of a system
• Support and execute deployment activities in own lab or network environment (using a business-like environment)
• Provide support to deployment project and have the ability to work with third party vendors
• Support IT Escalation Management by communicating the performance, updates or changes of the service
• Analyze requirements to understand how the introduction of new features/ functions can impact the existing product
• Produce a test plan: test a product, test tool design, test environment design, test result analysis, test analysis/design
• Design components and modules for products and services
• Specify, develop, set up and maintain a designated environment
• Perform verification analysis
• Integrate SW, HW modules: define, follow and manage integration plan
• Create and maintain integration strategy
• Perform reviews and system design
• Configuration management; handle code/product versions and revision management systems
• Manage third party products as part of the design solution
• Maintain architecture for products, solutions or systems
• Have impact on technology related issues within a product area
• Initiate and drive improvements and innovation
• Identify opportunities for automation within the whole delivery
• Collaborate with other business units to understand how automation can improve workflow
• Identify vulnerabilities and risks at a very early stage
• Incorporate security checks in all stages of the software development workflow
• Ensure data protection in transit and at rest
• Assure the data integrity and GDPR alignment (where applicable)
• Develop domain specific technical competence, as defined for the individual position
• Actively share and re-use knowledge as an integrated part of the daily work, in order to develop competence
• Identifies operational problems and priorities by observing and studying system functioning and performance results
• Provide technical expertise when demands are raised
• Acts as a mentor and coach for colleagues
• Document design, plan and write Product Information
• Propose product evolution
• Get involved, participate and drive major IT incidents when needed, work closely with IT Escalation Manager
Required Role: CMDB & Asset Management Specialist
Key Responsibilities:
• Design, implement, and maintain the CMDB structure and governance model
• Lead or support the configuration and optimization of Discovery tools (e.g., BMC Discovery, ServiceNow Discovery, SCCM, etc.)
• Ensure accurate population and ongoing synchronization of CI data, including relationships and dependencies
• Define and enforce data quality standards and reconciliation rules
• Support integration of CMDB with ITSM, AIOps, and asset management systems
• Facilitate audits, compliance checks, and configuration lifecycle reporting
Tasks
Responsibilities & Outcomes
• Analyze technical problems and isolate the source causing the problem, working in own lab environment to reproduce the issue
• Deliver remedy or restoration to problems reported by business (e.g. through a Customer Service Requests, CSR)
• Execute installation, upgrade and/or configuration of a system
• Support and execute deployment activities in own lab or network environment (using a business-like environment)
• Provide support to deployment project and have the ability to work with third party vendors
• Support IT Escalation Management by communicating the performance, updates or changes of the service
• Analyze requirements to understand how the introduction of new features/ functions can impact the existing product
• Produce a test plan: test a product, test tool design, test environment design, test result analysis, test analysis/design
• Design components and modules for products and services
• Specify, develop, set up and maintain a designated environment
• Perform verification analysis
• Integrate SW, HW modules: define, follow and manage integration plan
• Create and maintain integration strategy
• Perform reviews and system design
• Configuration management; handle code/product versions and revision management systems
• Manage third party products as part of the design solution
• Maintain architecture for products, solutions or systems
• Have impact on technology related issues within a product area
• Initiate and drive improvements and innovation
• Identify opportunities for automation within the whole delivery
• Collaborate with other business units to understand how automation can improve workflow
• Identify vulnerabilities and risks at a very early stage
• Incorporate security checks in all stages of the software development workflow
• Ensure data protection in transit and at rest
• Assure the data integrity and GDPR alignment (where applicable)
• Develop domain specific technical competence, as defined for the individual position
• Actively share and re-use knowledge as an integrated part of the daily work, in order to develop competence
• Identifies operational problems and priorities by observing and studying system functioning and performance results
• Provide technical expertise when demands are raised
• Acts as a mentor and coach for colleagues
• Document design, plan and write Product Information
• Propose product evolution
• Get involved, participate and drive major IT incidents when needed, work closely with IT Escalation Manager
Required Role: CMDB & Asset Management Specialist
Key Responsibilities:
• Design, implement, and maintain the CMDB structure and governance model
• Lead or support the configuration and optimization of Discovery tools (e.g., BMC Discovery, ServiceNow Discovery, SCCM, etc.)
• Ensure accurate population and ongoing synchronization of CI data, including relationships and dependencies
• Define and enforce data quality standards and reconciliation rules
• Support integration of CMDB with ITSM, AIOps, and asset management systems
• Facilitate audits, compliance checks, and configuration lifecycle reporting
Expectations
Desired Skills:
• Proven experience with industry-standard CMDB platforms (e.g., BMC Helix CMDB, ServiceNow CMDB)
• Hands-on expertise in automated discovery tools and integrations
• Strong understanding of CI types, relationships, and lifecycle management
• Experience in asset lifecycle management, license tracking, and hardware/software inventories
• Knowledge of data normalization, reconciliation, and federated data sources
• Familiarity with ITIL/ITSM processes and CMDB governance frameworks
Employer's offer
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Configuration Management_L2
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Swicon Stories
Real people. Real challenges. Real impact.
„The whole hiring process was a really positive experience for me. I was given the opportunity to move forward professionally and to test myself in a new, more senior role. I was trusted from the start, and I had all the support I needed to take the next step in my career with confidence. They connected me with the right technical contact, and every question I had was answered quickly and clearly, so I never felt left on my own. Communication was smooth, each step built on the one before, and the whole process moved surprisingly fast and without a hitch.”
K. R. – Solution Architect
“Looking back over more than 15 years, Swicon gets top marks from me: it has built itself into a fast-growing multinational, and all the while it has backed its people professionally across the board — it even supported my PMP certification with a proper training course.”
B. T. – Sr. Projectmanager
“I’ve been working with SWICON for almost a year and a half now, and it’s been a positive experience from start to finish. Both the hiring process and the admin side of things ran smoothly, and whenever I had a question, help came quickly. I particularly appreciate how kind and helpful my colleagues are, and the fact that the company genuinely invests in building a community — there are regular programmes and events.
I’ve grown a lot professionally in my time here, too. My tasks and my responsibilities have kept widening, I’ve been able to take on more complex challenges, and I’ve also had the chance to support and mentor others. On the IT side I’ve been given opportunities that made a real difference to where I am professionally, so on the whole I see SWICON as a supportive place that gives you genuine room to grow.”
M. L. – Software developer
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